Roadmap
Inspection/Qualification
- Thorough inspection of your roof
- Identify level of damage and roofing needs
Roof Replacement
- Scheduling & confirming your replacement date
- Initial payment (ACV) is collected when we start on the project
- We perform a quality control inspection after the roof has been replaced
Presentation
- Who we are and how we operate
- Understanding the roof replacement process through insurance
- Identifying your needs and discovering how we can help
- Through an insurance replacement you pay your deductible and insurance covers the rest*
Completion
- We will send photo evidence and completion paperwork to your insurance proving the roof has been replaced
- This will reflect in their system that your property has a new roof, allowing for a seamless process in the future
- Upon receiving our completion documentation, insurance will release the final payment (depreciation)
Supplementing
- A supplement is submitted to insurance when something was not accounted for correctly on the original scope of work from insurance
- Examples of this are when there are multiple layers of underlayment, an outdated price list, etc.
- Insurance reviews the supplement and sends you updated paperwork after the approval
- Insurance will disburse funds based on the updates; this is not an additional out-of-pocket expense
- We will then reference the updated paperwork from insurance
Helpful terms to understand for Insurance Roof Replacements
A supplement on a home insurance claim is an additional request for payment that a contractor or homeowner submits to the insurance company after the initial claim has been processed.
This usually happens when:
- Hidden damage is found during repairs.
- Material or labor costs turn out to be higher than expected.
- Code upgrades are required by local laws.
Recoverable depreciation on a home insurance claim is the portion of your claim that your insurance company holds back until repairs or replacements are completed.
How it works
- 1
Initial Payment (Actual Cash Value – ACV):When you file a claim, the insurance company pays you the current depreciated value of the damaged item (accounting for wear and tear).
- 2
Recoverable Depreciation:If your policy includes replacement cost coverage, the insurance company will hold back the difference between the depreciated value and the cost to replace it with a new item.
- 3
A Certificate of Completion:for an insurance claim roof replacement is a document that confirms the roofing work has been fully completed according the agreed-upon scope.
- 4
Final Payment:Once your contractor proves that repairs or replacements were done (by submitting a Certificate of Completion), the insurance company releases the recoverable depreciation to you to pay the remaining balance for the roof.
A Deductible on a home insurance claim is the amount you, as the homeowner, must pay out of pocket before your insurance company covers the rest of the claim.
How it works
- 1
Damage OccursYou file a claim with your insurance company.
- 2
Deductible AppliesThe insurer subtracts your deductible from the total payout.
- 3
Insurance Pays the RestAfter the deductible, your insurer covers the remaining approved costs.
Example:
Your roof repair costs $8,000.
Your deductible is $1,000.
Insurance pays $7,000, and you cover the $1,000 out of pocket.